News ID: 261602
Published: 1204 GMT November 15, 2019

Pointless work meetings 'really a form of therapy'

Pointless work meetings 'really a form of therapy'

Meetings at work should be seen as a form of "therapy" rather than about decision-making, said researchers.

Academics from the University of Malmo in Sweden said meetings provide an outlet for people at work to show off their status or to express frustration, BBC News reported.

Professor Patrik Hall said they were becoming increasingly frequent — as more managerial and "strategy" jobs generate more meetings.

But he said despite there being more meetings "few decisions are made."

Hall has investigated an apparent contradiction in how people can have a low opinion of work meetings, yet their numbers keep increasing.


Looking for a purpose


The political scientist said the rise in meetings reflects changes in the workforce — with fewer people doing and making things and an increase in those involved in "meetings-intense" roles such as strategists, advisers, consultants and managers.

"People don't do concrete things anymore," he said.

Instead he said there has been a rise of managerial roles, which are often not very well defined, and where "the hierarchy is not that clear."

"Many managers don't know what to do," he said, and when they are "unsure of their role," they respond by generating more meetings.

"People like to talk and it helps them find a role," said the professor.

Many of these people can spend half of their working hours in meetings, he said.

These can spill over into pre- and post-meetings, to such an extent that people might begin to "disguise" how much time they spend attending them.

Hall, who has coauthored a book on meetings, gives the example of the Swedish Border Police, who describe their overseas meetings as "power weeks."


'Opportunity to complain'


Meetings can "arouse feelings of meaninglessness," he said. But he argues that is often missing their point.

Once in a meeting — particularly long ones — their function can become "almost therapeutic."

Regardless of what they are meant to be discussing, they serve a purpose as an "opportunity to complain and be acknowledged by colleagues."

But people going to many meetings can lose patience — and can spend much of the time playing with their mobile phones, said the researchers.

Hall said as a result, meetings can become "maligned somewhat unnecessarily."

"Some people find this frustrating and question why they must endure them."

But he argues that negativity toward meetings can be because their real purposes are misunderstood.

Many regular, internal meetings might seem entirely "pointless" to those taking part, said Hall.

But he said the real purpose of such meetings might be to assert the authority of an organization, so that employees are reminded that they are part of it.

Such meetings are not really about making any decisions, he said.


'Power struggle'


Hall suggested booking rooms for shorter periods, as he said meetings will expand to fill whatever time is given to them.

He also said that "equality" of participants is important.

"When you have meetings with colleagues at the same level, as a professional, you get to discuss different issues that interest you," he said.

When the meetings are dominated by different levels of status, they become a "power struggle" and leave participants feeling frustrated.

He also said that meetings can unfairly become the focus of other dissatisfactions.

"People often feel marginalized. They feel that they have no influence or position. In these cases, the perception is that meetings do not improve anything, but actually cause even more frustration."




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